What is the difference between ALS and BLS ambulance services?

Advanced Life Support (ALS) involves paramedic-level care for patients needing invasive procedures or cardiac monitoring. Basic Life Support (BLS) is provided by EMTs for patients who are stable but require medical supervision or oxygen during transport. Southcoast EMS provides both levels of care throughout the Dartmouth area.


How do I book a non-emergency medical transport in Dartmouth, MA?

You can schedule non-emergency medical transport by calling Southcoast EMS dispatch directly at (508) 997-0707. We recommend booking at least 24-48 hours in advance for routine medical appointments, hospital discharges, or inter-facility transfers to ensure vehicle availability.


Does Southcoast EMS provide wheelchair transportation for medical appointments?

Yes, we offer dedicated wheelchair van services for non-ambulatory patients. This service is ideal for individuals who do not require a stretcher but need assistance getting to and from doctor's visits, dialysis treatments, or physical therapy in the Southcoast region.


What areas do you serve for ambulance and medical transport?

Southcoast EMS is based in Dartmouth, MA, and provides medical transportation services throughout the Southcoast region and surrounding communities. We specialize in local and long-distance inter-facility transfers between hospitals and care facilities.


Can I schedule an inter-facility transfer between two different hospitals?

Yes. Southcoast EMS provides professional inter-facility transfers at both the ALS and BLS levels. We coordinate with hospital staff to ensure a seamless transition of care for patients moving between acute care hospitals, rehabilitation centers, or skilled nursing facilities.


Is medical transportation covered by insurance or Medicare?

Medical necessity is the primary factor for insurance coverage. Generally, Medicare and private insurance cover ambulance transport if the patient's condition makes other forms of transportation unsafe. We recommend contacting your provider or our billing office to verify coverage for your specific needs.


How long has Southcoast EMS been providing medical services?

Southcoast EMS has been a trusted medical transportation provider in the Dartmouth and Southcoast area since 1987. With over 30 years of experience, we utilize state-of-the-art equipment and highly trained paramedics and EMTs to ensure patient safety.


What equipment is available in your Advanced Life Support (ALS) units?

Our ALS units are equipped with advanced medical technology, including:
  • Cardiac monitors and defibrillators (EKG)
  • Advanced airway management tools
  • IV medications and fluids
  • Specialized trauma and respiratory equipment


Can I request an ambulance for a routine discharge from the hospital to my home?

Absolutely. We frequently handle hospital-to-home discharges for patients who require a stretcher or medical supervision. This ensures the patient arrives home safely and comfortably after a hospital stay.


What should I have ready when calling to schedule a transport?

To expedite your booking, please have the following information ready:
  • Patient's name and date of birth
  • Pick-up and drop-off addresses (including room or suite numbers)
  • Type of medical equipment needed (e.g., wheelchair, oxygen, or stretcher)
  • Insurance information